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Silver Membership Contract

SILVER MEMBERSHIPS STARTED IN 2019 ONWARDS (OR FOR 2015-18 CLICK HERE)

Unlimited classes
This membership allows the user to attend unlimited studio classes at The Yoga Edge.

Minimum contract term
This contract has a minimum term commitment of 12 monthly payments. This is a rolling contract and will continue month by month after the initial 12 month period until the user terminates the contract.

Booking and cancellation policy
Users need to pre-book their classes as normal and must abide by the studios booking and cancellation policy.

Pre-booking classes
In an effort to reduce no-shows, all users including members are restricted to pre-booking a maximum of one class per day. Those who wish to attend multiple classes in one day are welcome to do so, however only the users first class of the day may be pre-booked and subsequent classes may be attended by turning up and only if there is space in the class.

Late payments
Memberships are charged to the users credit/debit card information held on file. If due fees are not paid within 10 calendar days a £20 late payment fee will be chargeable.

Suspensions
Users are permitted to suspend their membership for up to one month for a fee of £20, on a maximum of two occasions in 12 months. Suspended periods do not count towards the overall minimum term of the contract which the user needs to fulfil. The suspension form should be submitted online no later than 7 days in advance. See suspension form.

Terminations
Users are permitted to terminate their membership once the initial period of 12 months has passed. The termination form should be submitted online no later than 7 days in advance of the next billing cycle. See termination form.

Early termination
If the user wishes to exit the agreement early without fulfilling the minimum contract term, an early cancelation fee of £100 will be chargeable.

Injury, sickness, pregnancy
Should the user be unable to attend classes due to injury, sickness, or pregnancy, they are required to provide evidence from their registered GP. These cases will be assessed on an individual basis and suspension/termination fees may be chargeable.

General terms and conditions
Members must abide by the studios general terms and conditions.

All sales are final
Refunds are not permitted for any reason.